Frequently Asked Questions

Find help with shopping, recipes and your order. For questions about a specific purchase, contact the iSpice team with your order number.

Where can I find shipping and delivery information?

Visit our shipping page for the store's shipping information. Check the delivery options and charges shown at checkout before completing your purchase. If you need help with an existing shipment, contact our team with your order number.

Where can I read the returns policy?

Our returns and refund policy explains the current policy. Please read it before arranging a return, and contact us if you need help with your order.

Can I build my own spice bundle?

Use Build Your Bundle to choose from the products offered in the bundle builder. The builder shows the selection requirements and available savings before you add your bundle to the cart.

Where can I find recipes using iSpice seasonings?

Explore the iSpice recipe collection for ingredients, preparation steps and cooking ideas. For help choosing and using spices, start with our spice guides.

Where can I browse spices and herbs?

Browse Pure Spices for individual spices and herbs, or shop all products. Read each product page for its ingredients, size and available options.

How can I contact iSpice?

Use our contact page, email info@ispicefoods.com, or call 1-866-iSpice-U (477-4238). Include your order number when asking about an existing order.