iSpice Shipping Policy

At iSpice, we are committed to providing exceptional service and ensuring that your orders are delivered efficiently and promptly. Please review our shipping policy to understand the terms and conditions of our shipping process.

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Shipping Coverage

We currently offer free standard shipping within the contiguous United States (lower 48 states). Due to logistical constraints and significantly higher shipping costs, we do not offer shipping to the following locations:

• Alaska
• Hawaii
• U.S. Territories (including Puerto Rico, Guam, American Samoa, the U.S. Virgin Islands, and the Northern Mariana Islands)
• Remote or rural locations within the United States that incur excessive shipping fees

If you are uncertain whether your location is eligible for shipping, please contact our Customer Service team prior to placing your order.

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Order Processing and Delivery Times

• Processing Time: Orders are processed within 1-2 business days (Monday through Friday, excluding holidays).
• Delivery Time: Standard shipping typically takes 3-7 business days for most destinations within the contiguous United States.

You will receive a shipping confirmation email with tracking information once your order has been dispatched.

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Order Issues and Inquiries

If you encounter any issues with your order or have questions regarding our shipping policy, please contact our Customer Service team:

📧 Email: ecom@ispiceyou.com
📞 Phone: Toll-free: 1-866-iSpice-U (477-4238) (during business hours)

We strive to respond to all inquiries promptly and ensure a seamless shopping experience.

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Thank you for choosing iSpice. We appreciate your business and look forward to serving your culinary needs.